Management of Processes Essay Example | Topics and Well Written Essays - 1500 words

The board of Processes - Essay Example Be that as it may, the weight of globalization and outside rivalry bigly affected the incomes of these organizations (Emmons, Garry 2006). Absence of vision, corporate administration, enlarged product offerings or overcapacity, and absence of legitimate business the executives procedure began pulling down the deals of the American auto majors. Where the American auto organizations lost, The Japanese auto major - Toyota - picked up. Toyota procured a huge piece of the pie by sending out appealing, minimal effort, eco-friendly vehicles to America. The Japanese auto mammoth accomplished this by concentrating on invigorating their items and having the adaptability in their processing plants. It worried on the significance of lean assembling process and advanced the Toyota Production System (TPS). The organization likes to redo existing frameworks and gear instead of introducing the most recent extravagant innovation. Their plants are in a condition of persistent improvement and repurposing, with contribution from everyone. Toyota utilizes innovation in the assembling procedure, yet in addition in building and planning. The target of the 14 Principles of the Toyota Way is to put together administration choices with respect to a philosophical feeling of direction and figure long haul, to have a procedure for taking care of issues, to enhance the association by building up its kin, and to perceive that consistently taking care of root issues drives authoritative learning (Liker, J. 2004). Behind Toyota's mechanical production system are complex data frameworks supporting and empowering the business forms that help the automaker dispose of waste, limit stock development and consistently improve creation. The primary thought behind this business procedure the board [BPM] is to mix machine-to-machine and human-to-machine associations with improve productivity. What drives Toyota is its assumption of flaw. The administration urges its work power to structure and actualize forms that help in hitting the nail on the head the first run through by lessening mistakes. It weight on ceaseless improvement and an unavoidable absence of carelessness with whatever was cultivated yesterday. B200 - Understanding Business: Processes Business associations are considered as mind boggling congregations of interrelated arrangements of exercises in which information sources are changed over into yields. This segment causes us see how business associations apply the frameworks hypothesis to play out their exercises. It centers around the significance of procedures, and the assets that are required for hierarchical achievement. Business the executives is presently an efficient, deliberate procedure that ensures productivity and adequacy. Dr. Fahad Al Mekrad has talked about this subject finally in one of his works (B200 - Understanding Business: Processes). Change Process Model Associations proceed as frameworks and all parts the association are tasks. Associations can either be 'shut or 'open' frameworks. Shut frameworks are totally self-supporting, while open frameworks interface with their condition. Open frameworks get contributions from their condition, convert these contributions to yields, and release their yields into their condition. All tasks depend on this information change yield model. Contending on Capabilities The structure squares of corporate technique are not items and markets, however

Tom Sawyer Character Analysis

The epic The Adventures of Tom Sawyer by Mark Twain delivers how it was to be a child when the creator was a youngster. In this novel, Tom Sawyer the hero, and his companion Huckleberry Finn witness a homicide. Both of the youngsters vow to stay quiet about it yet in the long run, Tom admits in light of the fact that he can't remain to see a blameless man put to death when he could stop it. Sawyer was an exuberant, courageous, and precarious kid who was allowed the chance to develop, and grow up on the grounds that he had a touch with development after he saw a homicide. Truly, however that’s unique. A looter is more sharp than what a privateer is †as a general thing. In many nations they’re after high up in the respectability dukes and such† (280). This statement from the novel, by Sawyer is an awesome model, which shows the boy’s bold side. The peruser, just from perusing the statement can get the inclination, this kid feels certain about his words. Which means, this kid demonstrations simply like some other fun loving little youngsters, as though they know everything.Assuming that the kids that demonstration like they know it all, as to show it, this statement bolsters the theory about Sawyer, that he is vivacious and brave. Not exclusively does the statement show how Sawyer would act, and present himself, yet it likewise goes about for instance to show the young men creative mind and things he would get himself into. At a certain point in the novel, Sawyer and a couple of his companions felt as though nobody cherished them, and chose to carry on with a detached, criminal life and be pirates.They were away for some time which made their entire town accept they were dead. Sawyer’s poor auntie Polly was totally destroyed attempting to make sense of what she had done to cause her enthusiastic, inquisitive little youngster to flee to pass on. Be that as it may, at the boy’s arranged burial services, them three came s waggering in as though they had not been gone by any stretch of the imagination. This shows Sawyer would get into a wide range of undertakings and plans. They kid was enthusiastic and courageous as well as precarious and shrewd as well. Related exposition: â€Å"Stand and Deliver Character Analysis†Sawyer had to white-wash his fence on a Saturday and he truly would prefer not to do it. As other little youngsters would stroll by, Sawyer would act like he was having a great deal of fun carrying out his responsibility. This would interest different young men and they began offering him things with the goal for them to have an attempt at the pleasant white-washing. At the point when it was done, Sawyer didn't need to work any longer, the white-washing completed itself and he increased a large number of new things. This shows how shrewd and dubious sawyer could be.Tom Sawyer was a little fellow who needed only fun. He would have a ton of fun and wild undertakings with his companions, go about as though he had a deep understanding of the world and utilize his dubious shrewdness to get that he needed. Despite the fact that Sawyer saw a homicide, and could have utilized this chance to develop and grow up, he adhered to his guiltless kid self. He was an energetic, courageous and precarious little fellow who was nearly compelled to, however didn't grow up considerably after his brush with the brutality of this present reality.

7 Ways to Write a Better To-Do List and Get More Done

7 Ways to Write a Better To-Do List and Get More Done To-do lists are a great way to keep track of outstanding tasks, but they can be poor motivators. They often end up too long, too short, too vague, too confusing, overcommitted, unwieldy, stale and forgotten, or even too meticulously planned. It doesn’t seem like a complicated practiceâ€"writing down a few things you want to get done each dayâ€"but so often it is. If you’ve found your simple to-do list to be anything but, use one or more of these seven techniques to create a better to-do list. 1. Note Why Each To-Do on Your List Is Important For many of us, to-do lists feel like shackles. They make us miserable and sap our energy rather than motivating us to get more done. Art Markman, professor of psychology and marketing at the University of Texas at Austin, says this is because our to-do lists are too often just collections of boring, stressful, or banal tasks: If you confront yourself each day with reminders of only the least enjoyable parts of your job, it’ll probably wind up sapping your motivation to come to work. If that sounds like your to-do list, Markman suggests a very simple solution: reframing your list to be focused around your bigger purpose at work. If you connect the tasks on your to-do list to your bigger purpose, they’ll feel less boring and banal and more important and motivating. Consider adding a sentence to every task on your to-do list that explains the value of completing that task. If you can clearly define why a task needs to be done, you’ll feel more motivated to complete it. 2. Delete Low/No-Value Tasks and Nice-To-Dos Another benefit of defining the value of the tasks on your to-do list: it helps you find the tasks that probably aren’t worth doing. If you can’t figure out what value completing a task will provide, you should probably just delete it off of your list. One of the most common problems with to-do lists is that they’re overwhelming. When you’re constantly adding new to-dos to your list as they pop into your head, you often end up with dozens or hundreds of to-dos. Every day, you have to parse through all of those items to decide what to focus on next. And every day, the growing size of your list stresses you out. You may never get through them all. Deleting low-value, no-value, and nice-to-do tasks from your list helps you create a better to-do list because it makes your list more manageable, less stressful, and more skimmable. It keeps your most pressing and important tasks top-of-mind and helps you avoid getting distracted by tasks that won’t move the needle. And if you’re concerned that you’ll lose track of tasks you may eventually want to make time for by deleting them from your list, you can use a tool like MeisterTask to move those to-dos onto their own “someday” list that you can review occasionally when you’ve run out of things to do. This keeps your important and unimportant to-do lists separate but lets you keep track of the nice-to-dos you might want to tackle when work is slow. 3. Create a To-Do List for Each Week or Each Day If you’ve deleted all of your no/low-value and nice-to-have tasks from your to-do list and still find it overwhelming, consider using one of the following prioritization techniques to create an individual to-do list for each week or day: MITs â€" Zen to Done’s Leo Babauta recommends starting each day by picking between one and three tasks you’ll focus on that day. These are your most important tasks (MITs), and you shouldn’t work on anything else until those tasks are complete. Ivy Lee Method â€" At the end of every workday, choose six tasks to focus on tomorrow, order them in priority from 1-6, and then work on those tasks in priority order the next day until all six tasks are complete. 1-3-9 â€" At the beginning of every workday, choose 13 tasks to focus on that day: one high-priority task, three medium-priority tasks, and nine low-priority tasks. Complete the high-priority task first, followed by the medium-priority tasks, and finally the low-priority tasks. Depending on the size of your tasks, you can complete these exercises at the beginning of each day or beginning of each week. If your tasks take only a few hours to complete, daily should work well. If you have mostly multi-day tasks, plan and prioritize weekly. When using these methods, it helps to have a to-do list tool that makes it easy to drag and drop your to-dos into different lanes. For example, here’s how you could set up MeisterTask to work perfectly for the 1-3-9 method. 4. Break Large To-Dos Down Into Smaller To-Dos One of the quickest ways to get overwhelmed when looking at your to-do list is to have a list filled with monstrous tasks that will take weeks to complete. Let’s say one of your tasks is “plan 2020 editorial calendar.” That’s a massive undertaking composed of many smaller tasks like: conduct keyword research conduct competitive research audit and catalog existing content review ideas backlog solicit ideas from customer service and sales ask customers for ideas evaluate all ideas create calendar That’s weeks worth of work you’ve combined into a single to-do line item. Instead of having lots of very large tasks on your lists, spend some time breaking those large tasks down into the smallest completable components. This will not only make it easier to plan your days and weeks, but it will also give you the satisfaction of seeing more completed items on your list, which should help motivate you to keep working your way through your list. Break large tasks down easily with MindMeister 5. Write a “What I’ll Probably Do” List Mark Forster, the author of many productivity books, once conducted a productivity experiment where he wrote his to-do list for the day and then put it away in a drawer. Forster hoped writing the list would be enough to make him remember what was on it and get it all done. Sadly, when the end of the day rolled around, Forster pulled the list out of its drawer and realized he hadn’t done even one task on the list! Thinking about why the experiment failed, Forster came up with another approach: the next day, he wrote a list of what he thought he would actually do. This was more of a prediction list than the kind of hopeful wishlist most of us make for our daily task lists. Again, Forster put the list away in the drawer. But this time, he managed to complete every task on the listâ€"and all without looking at it once! The trick to this approach, Forster says, is making the list in answer to the question: What do I actually think that I will do today? Asking that question changes how you approach creating a to-do list for the day. Instead of planning based on what you hope to accomplish, you plan based on what you believe you actually will accomplish, which helps you create a better, more realistic plan. Using this approach, Forster found he not only got more done during the day, but he even managed to get through some tasks he’d been putting off for a long time. If you find your reality rarely matches the plan you make ahead of time, try making your to-do list in answer to Forster’s question and see what difference it makes to your productivity. 6. Make Your To-Do List Public While it may not be practical for every to-do list, another way to write a better to-do list is to make your list public so anyone can see it. This is something software developer Joe Reddington did in 2016, saying “it’s been the most effective change in my productivity in at least two, possibly five years.” Why did a public to-do list have such a big effect on Reddington’s productivity? It was all about how he wrote his to-do list. As soon as he made the list public and realized other people could read it, Reddington saw things he’d overlooked when the list was private. He’d included duplicate tasks, written tasks as questions rather than statements he could act on, and had many poorly-written tasks on his list. Reddington went over his list and rewrote many of his tasks, as well as deleting duplicates. The process of rewriting tasks so they made sense to other people, Reddington said, made him think about them carefully and define them better: When you write a to-do item for someone else to read, you tell them what actually has to happen, but when you write it for yourself, you leave yourself a cryptic note. Even if you don’t want to make your entire task list public, you can replicate the benefits of Reddington’s experiment by imagining that someone else will read your to-do list. Writing your tasks as if they’re going to be read by someone else will force you to articulate and define them more clearly, making it easier and faster to act on them later. 7. Draw Your To-Do List Want to just remember what you need to do instead of having to refer to a list constantly? If so, you’ll probably have the best chance of remembering what you need to do if you draw your to-do list instead of just writing tasks down. In a 2016 study, researchers gave people 40 seconds to either draw words or write them down repeatedly. After drawing/writing a variety of words, participants were asked to recall the words. Those who had drawn the words recalled more than twice as many words as those who wrote their words down. The researchers believe the difference may be due to how many different skills we use when drawing. We have to imagine the item in our mind, think about its physical properties to figure out how to depict it in a drawing, and use our motor skills to draw it on the page. The study’s authors say this combination may make us create a stronger memory of the word: We believe that the benefit arises because drawing helps to create a more cohesive memory trace that better integrates visual, motor, and semantic information. So if you find you’re not getting enough done because you forget what you’ve planned for the dayâ€"or you’re wasting time looking at your to-do list over and over during the dayâ€"try drawing it instead. You might be surprised at how much better you recall everything you wanted to get done. If drawing isn’t your strong suit, you can also try using a mind mapping tool like MindMeister to create more visual to-do lists. The visual nature of a mind map will help you create a picture in your mind of the things you need to get done, and you can also attach images to your mind map for even more visual cues to reference when you’re trying to remember what needs to be done. Start Building a Better To-Do List While the right techniques can certainly help you build a better to-do list, the right tools can help, too. If you’re looking for a better to-do tool, consider using MindMeister and MeisterTask together. Mind-mapping tool MindMeister makes it easy to create visual to-do lists, to brainstorm the tasks you need to do, and to break down large tasks into smaller components. Then, with the MindMeister-MeisterTask integration, you can send your tasks straight to task-management tool MeisterTask where you can plan your days using MITs or 1-3-9 and share your to-do list with others. With the right techniques and the right tools, you’ll be well on your way to a better to-do list. Originally published in November 2016, this post has been updated with some additional tips on how to build a better to-do list. Start Building a Better To-Do List

Robert Jackson Case Study - 769 Words

WASHINGTON — A U.S. House of Representatives committee hearing became heated at times Wednesday as lawmakers continue to press for information regarding pill dumping in West Virginia, leading the committee chair to mention the use of a subpoena as one possibility for getting requested documents. The leadership of the House Committee on Energy and Commerce, as well as Reps. David McKinley of West Virginia and Diana DeGette and Colorado, said in an Oct. 13 letter to Acting Drug Enforcement Administration Administrator Robert Patterson they would like data regarding trends seen in the shipment of opioids into West Virginia. The sought information includes the suppliers of the opioids and the total amount of hydrocodone and oxycodone†¦show more content†¦Enough is enough. Will you on behalf of the DEA commit today to producing the documents and information weve requested and soon? Or do I simply have to issue a subpoena? Because we are done waiting, Walden said. Doherty said the DEA is treating the opioid epidemic with the utmost importance, and the DEA will make efforts to assure outstanding requests are met. Committee Vice Chairman Joe Barton, R-Texas, told Doherty requests are supposed to be answered. If I were you, I would go back, get the answers in plain English as quickly as possible, he said. If you dont — and I know youre just a spear carrier, not the decision maker at your agency — I am going to recommend to the chairman that we bring the wrath of this committee down on DEA. Committee Ranking Member Frank Pallone, D-N.J., said the committees bipartisan investigation cannot continue without cooperation from the DEA. I hope moving forward they can help us determine what systems failed in West Virginia and what needs to be done to make sure other communities are protected from such abusive practices, he said. McKinley, who represents the 1st Congressional District as a Republican, pressed federal agency representatives about how much money the state is receiving for combating drug addiction, noting how communities have been unable to receive federal resources in recent years. You all stood up, sat there and said how you are dedicated toShow MoreRelatedStonewall Jackson And The American Civil War1166 Words   |  5 Pages and rest under the shade of the trees.†1 These were some of Stonewall Jackson’s Final words. Jackson was one of the most charismatic and influential Generals to have ever participated in the American Civil War. It was his work ethic, morality, and immense military expertise that gained him his infamous recognition and respect. Just a small overview of his life will clearly explain how Stonewall Jackson earned his merit as being one of the most outstanding Civil War generals that this country hasRead More Andrew Jackson Essay1491 Words   |  6 PagesThere are many things that set Andrew Jackson apart from other presidents. His policies and personality set him apart from most. Although he was the seventh president, he was the first in many ways. Jackson was the first president to be born in a log cabin, and he was the first president to ride on a railroad train. Along with that, he was the only president to serve in both the Revolutionary War and the War of 1812. nbsp;nbsp;nbsp;nbsp;nbsp;Andrew Jackson was also the first to have a vice-presidentRead MoreLeaders in the States Rights Debate1727 Words   |  7 PagesRepresentative until 1817. From there he served as Secretary of War for President Monroe until 1825. 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When Jacksons father died theyRead MoreSymbolism in A Worn Path by Eudora Welty1106 Words   |  5 Pagesto something. Symbolism is a literary technique that adds meaning to a story by using an event or object as a symbol to represent something else. Phoenix Jackson represents the most important thing in the story the ancient Egyptian bird the Phoenix. The story â€Å"A Worn Path† takes place in December 1941. It’s about an old lady named Phoenix Jackson that goes to town in Natchez, Mississippi to get some medicine for her grandson who had swallowed lye many years back. 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In addition to this, research revealed that those who undergo mindfulness training also experience improved ability to sustain attention in the present moment (Marks, 2008). From a similar stance, recent studies carried out by sport psychologists provided an indication towards a relationship between aspects of mindfulness and sporting performance, in which theories of ‘flow’ and ‘peak performance’ were evidently compatible with the constructs of mindfulnessRead MoreEssay on Texaco Case Study998 Words   |  4 Pagessensitive internal documents pertaining to the discrimination court case. Discrimination throughout Texaco was a big problem. Texacos problems were not just with the lower-level employees, but also with the other levels of management. Comments from Caucasian managers were I never thought Id see the day when a black woman had an office at Texaco (Trevino, 2004). 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Advocates of rehabilitation believe that meta-analysis can be used to supply deposits of prior research, to reveal hidden veins of effective treatment not necessarily revealed by individual studies† (para.2). According to Logan, and Gaes (1993), â€Å"Each study is coded on a number of variables such as characteristics of

One Social Issue That Has Not Gotten Much Attention Until

One social issue that has not gotten much attention until the past few years is mental illness. Playwrights recently started creating works that feature characters with mental illnesses. One such play is The Curious Incident of the Dog in the Nighttime by Simon Stephen, based on the book of the same name by Mark Haddon. This story follows an autistic boy named Christopher and his investigation to not only figure out who killed the neighbor’s dog but also understand his family. During the play, it is mentioned that Christopher wrote a book, which is what the play is staged as. The audience gets to hear, see, and experience the world through the eyes of an autistic child, something that is hard to imagine. This play has been getting a lot of†¦show more content†¦In David Storey’s play Home, the story follows two men and their two female friends in their daily life in a mental institution (Theatre Alberta Library). These plays plus many others are taking the dram a community by storm and advocating for mental illness awareness along the way. Although one will never be able to fully understand the inner workings of a person with autism or down syndrome, it is important for one to learn how to interact with a mentally ill person. Plays on mental illness greatly reduce the stigma held by society. Each time one sees a play that includes a learning disabled character, one comes to be more acclimated with mental illness, which makes the illness become a part of the social norm (Brigg, 26). Rosemarie Garland-Thomson, Professor of English at Emory University, says, â€Å"To behave toward unknown others effectively and ethically, we need to gather information about them. We use their appearance as clues to who they are and we relate to them. What you look like, rather than who you are, often determines how people respond to you† (34). She proposed that staring is a social and cultural behavior brought about by a quest to know more about others and since theatre is a safe place to stare it provides the perfect opportunity f or one to learn about those different from oneself (34). These plays also allow the audience to build empathy for the mentally ill (Cummings), but the production itself must perform it in an enriching way.Show MoreRelatedWoodrow Wilson s Progressive Era1159 Words   |  5 Pagesfollowing of the Progressive Era. The Progressive Era was a period of widespread social activism and political reform that spread across the United States, and was in a response to problems that arose from immigration, industrialization, urbanization, and governmental corruption. Following the Presidential Election in 1912, this set of progressive ideologies was most sought after in a presidential candidate. This is one of the main reasons why Woodrow Wilson had won. Although many other candidatesRead MoreHow Media Affects Our Opinions On Gender And Gender946 Words   |  4 PagesAs far as advocacy goes, there is such a wide variety of topics that one can support and promote and many are dear to my heart, h owever when choosing a topic we felt would relate to the majority of college students, our target audience, uber specific topics would not reach this goal. While not all college students have similar opinions and backgrounds, one thing nearly all people our age gave in common is their use of social media and their exposure to advertisements of all kind. Most young adultsRead MoreWord Without Cell Phones860 Words   |  4 PagesA Non-Cellular World In today s modern world, there is a great buzz around the latest and greatest in technology. One such massively important gadget, is the cellular telephone. In the last decade or so, cell phones have gotten smaller and smaller, as well as larger in popularity. 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In fact by 2004, 54% of the youth dropping out of high school were boys. 23% in 2005 were Hispanic, 11% were African Americans and 6 % White (Services, 2008). A decline of boys entering college; of those that do enter college they drop out or it takes them longer to finish. Questions have arisen to what is going on, why this is happening and ideas on how to fix the problems. It is suggested that one of the reasons thatRead MoreIncreasing Violence Amongst Youth1420 Words   |  6 Pagesfurious and often destructive action or exertion of (physical) force so as to injure or abuse. There is a growing perception that there is a steady rise in violence amongst todays youth, and with this increased attention, comes many sources of blame fo r their actions, however, all but one are simply excuses. There is a lack of hard evidence to support the supposed increase in youth violence (www.eurowrc.org .) Since violence is subject to interpretation, it is a hard thing to measure. 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Prohibiting Smoking in Public Places Free Essays

Secondhand smoke is especially dangerous—much more to children who are directly exposed to the smoke. Canada should implement a no-smoking policy, not just inside cars,but in all public places where there is an threat of secondhand smoke. It is a fact that secondhand smoke is more toxic than smoke directly inhaled by smokers. We will write a custom essay sample on Prohibiting Smoking in Public Places or any similar topic only for you Order Now It is known to cause cancer and there is no safe level of exposure to secondhand smoke. It takes at least three hours for cigarette smoke to clear in an average-sized room. Hazardous components of the smoke can remain present much longer (Office of Tobacco Use Prevention). Although â€Å"the simplest, least expensive and most effective solution against secondhand smoke is not smoking in any enclosed indoor area† (Office of Tobacco Use Prevention), Canada should legislate laws that would ban smoking in public places to reduce deaths related to tobacco use and second hand smoke just like what many other countries have already been doing. Eliminating smoking is the only way to effectively reduce the harmful effects associated with cigarette smoke. Ventilation could prove to be an effective way of eliminating secondhand smoke indoors if the exhausted air leads outside but it not effective in eliminating its harmful components. Parents should be responsible enough to keep their children away from the harmful effects of secondhand smoke. As a sign of respect, smokers should get out of the room when other people will be exposed to the smoke that he/she will exhale. This in turn also limits the number of people that will be exposed to secondhand smoke. Because secondhand smoke is much more harmful than the smoke inhaled, the government should consider legislating laws that would prohibit smoking in public places because this already proved effective for other countries. How to cite Prohibiting Smoking in Public Places, Papers

California SB 1386 Essay Example For Students

California SB 1386 Essay On July 1, 2003, California enacted an electronic data privacy law to protect residents from one of its fastest growing crimes: identity theft. SB 1386 (Civil Code 1798.29) requires businesses to notify California residents if a security breach results in disclosure of personal electronic data. All businesses are subject to this law regardless of size, location, or operations. Business owners should be aware of the problems associated with identity theft, the steps required to comply with SB 1386, and the preventative measures available. Identity theft is a significant problem to both citizens and financial institutions. The FTC estimates that over 27.3 million Americans have been the victims of identity theft in the past five years. The U.S. financial impact is staggering; in 2002 alone, losses were estimated at $48 billion to financial institutions and $5 billion to victims. The FTC reviewed trends from 214,905 cases reported in 2003, and California accounted for the highest number of incidents (39,452). In 20% of all cases, the source of the information breach involved disclosure of personal data over the internet or other electronic sources. In 55% of all cases, the identity theft resulted in credit card, bank, or loan fraud. Federal and state laws address this growing problem. The FTC provides some protection by aggressively enforcing existing federal laws. Under the unfair and deceptive trade practices law, a website operator must adhere to the companys own privacy policy or face prosecution for failing to exercise a reasonable standard of care. Reasonable care includes addressing potential system vulnerabilities such as viruses and encrypting personal information so that it cannot be viewed. The FTC recently ordered several large corporations to implement stronger privacy controls after breaches exposed personal information. In January of 2001, Eli Lilly settled with the FTC after accidentally releasing the e-mail addresses of nearly 700 consumers who were using the companys anti-depressant Prozac. Seven months later, Microsoft was targeted by the FTC for misrepresenting the security of its Passport Wallet web service. More recently, in April of 2004, Tower Records faced allegations for allowing and failing to correct a breach that disclosed consumer information including names, billing and shipping addresses, email addresses, phone numbers, and purchase histories. Under the separate settlement agreements, the three companies were barred from misrepresenting website security and required to implement rigorous programs to prevent future incidents. Californias SB 1386 takes the FTCs efforts one step further by requiring companies to notify California residents when a security lapse has resulted in disclosure of personal information so that immediate action may be taken to mitigate damages. In 2002, the California state employee payroll database was breached. Confidential information about 265,000 employees was available to hackers including names, addresses, bank account numbers, and social security numbers. The data center didnt notify anyone for several weeks, leaving the employees vulnerable to identity theft longer than necessary. In response, SB 1386 was enacted as a means to ensure that Californians receive prompt notification so they may take immediate steps to protect their personal information. SB 1386 applies to any business that stores unencrypted personal information of an employee or customer that resides in California. According to the law, personal information means an individuals name in combination with any one or more of the following elements:1.Social security number2.Drivers License number of California Identification Card number3.Account number, Credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individuals financial account. Any unauthorized access of a computer and its data constitutes a breach. Notification must be provided even if confidential personal information was not stolen due to the difficulties of proving that all data remained secure. Any breach discovered on or after July 1, 2003 falls within the scope of SB 1386, and the law requires notification in the most expedient manner and without unreasonable delay. Legal notification can be conducted by direct mail, e-mail, posting on the companys public website, or notification to major statewide media. Compliance with SB 1386 and litigation could be costly. To date, there have been no lawsuits, however Wells Fargo recently spent millions of dollars to comply with the new law. .uc819e565fc56871cc8ce3517adb0965b , .uc819e565fc56871cc8ce3517adb0965b .postImageUrl , .uc819e565fc56871cc8ce3517adb0965b .centered-text-area { min-height: 80px; position: relative; } .uc819e565fc56871cc8ce3517adb0965b , .uc819e565fc56871cc8ce3517adb0965b:hover , .uc819e565fc56871cc8ce3517adb0965b:visited , .uc819e565fc56871cc8ce3517adb0965b:active { border:0!important; } .uc819e565fc56871cc8ce3517adb0965b .clearfix:after { content: ""; display: table; clear: both; } .uc819e565fc56871cc8ce3517adb0965b { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .uc819e565fc56871cc8ce3517adb0965b:active , .uc819e565fc56871cc8ce3517adb0965b:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .uc819e565fc56871cc8ce3517adb0965b .centered-text-area { width: 100%; position: relative ; } .uc819e565fc56871cc8ce3517adb0965b .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .uc819e565fc56871cc8ce3517adb0965b .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .uc819e565fc56871cc8ce3517adb0965b .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .uc819e565fc56871cc8ce3517adb0965b:hover .ctaButton { background-color: #34495E!important; } .uc819e565fc56871cc8ce3517adb0965b .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .uc819e565fc56871cc8ce3517adb0965b .uc819e565fc56871cc8ce3517adb0965b-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .uc819e565fc56871cc8ce3517adb0965b:after { content: ""; display: block; clear: both; } READ: Major Tasks Of Quantity Surveyor Construction EssayIn 2003, Wells Fargo hired a consulting firm to perform some work and turned over a database that contained names and social security numbers of 200,000 consumers that had secured loans from Wells Fargo. A petty thief stole the laptop containing the database from the consultants office. When the theft was discovered, Wells Fargo took steps to comply with SB 1386 and sent letters to all 200,000 customers, not just those residing in California. A follow up call was placed to each customer to ensure that the correspondence had been received. Account numbers were changed, and customers were encouraged to contact credit reporti ng agencies and monitor their credit. Wells Fargo also offered to purchase Privacy Guard service for each customer. Privacy Guard service costs approximately $75 per person and provides notification of activity on credit reports. Even though the laptop was recovered and it was determined that the information had not been used, compliance with SB 1386 was costly due to the number of individuals affected. Businesses can implement preventative measures to help reduce the costs and loss of good will that can result from such a breach of security. Companies that electronically store personal information should have a formal written security policy that addresses data security. An effective plan addresses the size of the organization, the existing computing infrastructure, the types of activities conducted over the internet, and the amount the company is willing to spend on security features to mitigate problems. Security features include firewalls, secure socket layer encryption (encryption at the starting and end points), and intrusion detection systems. The plan should outline notification procedures and allow for the investigation and documentation of all breaches. Implementation of a formal written security policy will ensure compliance with SB 1386. Identity theft is a growing concern due to the enormous financial consequences. SB 1386 outlines a companys responsibilities for securing private information. Businesses have a moral and legal obligation to provide a high level of security and disclose breaches so action can be taken. Adherence to SB 1386 will reduce the damages of identity theft and protect companies from litigation and loss of good will. ReferencesFTC Press Releases and Reports:Identity Theft Victim Complaint Data, Figures and Trends in California, January 1 December 31, 2003. http://www.consumer.gov/idtheft/IDT_CY03/California%20CY2003.pdfJanuary 18, 2002, Eli Lilly Settles FTC Charges Concerning Security Breach. http://www.ftc.gov/opa/2002/01/elililly.htmAugust 8, 2002, Microsoft Settles FTC Charges Alleging False Security and Privacy Promises. http://www.ftc.gov/opa/2002/08/microsoft.htmApril 21, 2004, Tower Records Settles FTC Charges. http://www.ftc.gov/opa/2004/04/towerrecords.htmArticles:Cheryl A. Falvey, Disclosure of Security Breaches Required by New California Privacy Legislation. http://library.lp.findlaw.com/articles/file/00008/009186/title/Subject/topic/Antitrust%20and%20Trade%20Regulation_Unfair%20Trade%20Practices/filename/antitrustandtraderegulation_2_237Whole Security, Facts on Identity Theft. http://www.wholesecurity.com/threat/identity_theft.htmlAuxillium West, California SB 1386 Personal Information: Privacy. http://www.auxillium.com/californiaSB1386.shtmlStrongAuth, Inc., Californias SB 1386 Frequently Asked Questions. http://www.strongauth.com/regulations/sb1386/sb1386FAQ.htmlLegislation:California SB 1386http://info.sen.ca.gov/pub/01-02/bill/sen/sb_1351-1400/sb_1386_bill_20020926_chaptered.html